Review #60: Logitech MX Anywhere 2S ★★★★☆

Prologue:

For a lot of people, a mouse is what you need to simply move the cursor on the screen, everything else being inconsequential. For numerous years, I subscribed to the same school of thought and economised my mice expenses. Such a thought would be sacrilege to a gamer, though thankfully I don't count myself as one. However, that doesn't imply that I ignored the DPI, sensor and button customizations when making a mouse purchase.

While I had given up on office mice a long time ago, I couldn't help but put up the pretence of buying a gaming mouse. As a result, I purchased my first adjustable DPI mouse in the form of the Logitech G90 a few years ago, something a gamer would not be caught dead with. It only had 3 adjustable settings but it went up to 2500 DPI with a polling rate of 500/s which seemed plenty enough for almost everything I did. Unfortunately, the mouse met its demise prematurely in a quirky manner wherein the sensor went dead with the device still being detected and buttons still being functional.

Purchase:

For my next purchase, I needed to go a step further. This could have meant getting a higher DPI wired mouse, but I found better value in going wireless. Due to my setup, my mouse wire often tangled with the keyboard tray and I wouldn't have any more of it. I had a "wireless" mouse in the form of the Logitech M557 Bluetooth mouse which helped me realise the limitations of a low (1000) DPI mouse with a dodgy sensor. The best of both worlds would be getting a high(-ish) DPI wireless mouse and so began my scouting.

Despite my failure rate with Logitech, I wasn't ready to switch camp just yet. Razer has a range of fugly, high DPI wireless mice with a worse failure rate and no local customer support, so it wasn't as if I was spoilt for choice. I had set my mind on not spending more than INR 3500 (USD 50) and this narrowed the field to the point that nothing caught my eye. Raising the bar a bit led me to the concerned product but at 5k INR (USD 70), it seemed a bit much compared to its US pricing of $50.

However, there is an e-tail world beyond Amazon and Flipkart which led me to check Croma and surprisingly, the product was listed for less than INR 3000 (USD 40). Well, to be clear, the listing wasn't for the Anywhere 2S but rather for the Anywhere 2. I called the local store to check the availability of the product and was rather pleased to hear them confirm that the product is indeed the Anywhere 2S. I can only put it down to a product listing error considering the price difference and the fact that it is no longer available on Croma.

Packaging:
As far as packaging goes, it is a case of keeping it simple and elegant, the black-green theme of the box goes well with the box image depicting the blackish-grey mouse with its green power LED. Flipping the magnetically locked box open brings in to the spotlight the thing that you spend your hard cash on.
Apart from the product and documents, the packaging contains a Micro-USB cable which I don't see the use for considering its persisting ubiquity after all these years and a 2.4 GHz Logitech Unifying Receiver (technically transreceiver). The older versions of the "Nano USB" receiver were susceptible to MouseJack, but the one that comes with this mouse (C-U0012) is supposedly safe.

Features:

The reason for selecting the mouse was its versatility. In addition to the Logitech Unifying receiver, it also works with Bluetooth thereby offering universal functionality across devices and operating systems. On Windows 10, using the receiver was as simple as plugging it in, following which the Logitech Options software was automatically downloaded and installed by Windows, offering a pretty seamless experience. Bluetooth pairing is simple too, requiring a press of the button at the bottom to switch to one of the three available slots, each accompanied by a LED. Irrespective of the receiver, it does the job to the effect that wires wouldn't be missed.


The ability to pair and switch between three devices is by far the most utilitarian feature of the mouse as wireless mice tend to be used with multiple devices, in my case with my desktop, laptop and Fire TV. The state of each slot can be deciphered with the LED behaviour, the currently used one doesn't blink, the other occupied ones blink slowly whereas the unoccupied one blinks rapidly. Any occupied slot can be paired again by long pressing the button. The LEDs switch off when the device is in use, thereby preserving battery.

Battery:

Speaking of battery, the battery life is stated as 70 days. I have used it for 45 days now and the battery status is at level 2 out of 3, termed as "Good" within Logitech Options. Low battery life is (supposedly) indicated with a blinking of the green LED on the front face which also doubles up to indicate charging status and completion. I presume it will exceed the stated battery life of 70 days but the only way to know for sure would be to let the battery drain out completely. When it does, charging shouldn't be bother as it doesn't take hours to do a complete charge using the integrated Micro-USB port while a minute of charge provides enough charge to last for 2 hours. Unfortunately, the Micro-USB port cannot be used to convert the mouse in to a wired one which would have been a great addition to the feature set.

Tracking:

While marketing teams tend to generate buzzwords with the sole intention of swaying customers, it seems that they have managed to resist departing the realms of reality with the term 'darkfield laser tracking' as the mouse does uses dark field illumination. This allows for tracking on glass and I can attest to its ability after seeing my optical M557 mouse fail miserably on a glass surface. Even if you are not one to go to extreme surfaces, the 2S does a great job of tracking on mouse pads, a necessity for any mouse warrior.

Software:

This mouse is supported by the Logitech Options software which extends the utility and customization of the mouse. As I mentioned previously, it was auto-installed on Windows and I assume the same for Mac. Unfortunately, those are the only two platforms supported, so it works like any other mouse when paired with other platforms. The ubiquity of Bluetooth implies that the product will have universal support and the only time one is likely to be caught out is when accessing the UEFI on a PC with an unsupported motherboard.

The main benefit of the software is the button customization. While each button can be assigned a distinct function, the button on the face of the mouse acts like a gesture button, combining the button press with the mouse movement direction to provide a total of 5 functions. Unfortunately for me, the customized gestures stopped working after a few reboots and Logitech Options kept on crashing when the gesture button was selected from within the software. This hasn't yet been resolved even after multiple Logitech Options updates, so I assume it is not a priority. In the meantime, I am using the gesture button only for showing/hiding the desktop.

Another irritant for some people would be that the scroll wheel doesn't click. It moves left/right to provide two additional "buttons" but clicking the wheel changes the scroll resistance which some people might end up invoking inadvertently. This doesn't bother me so much as I have assigned the top side button to the middle click function and find it convenient to use for applications and games.


Lastly, one of the key features of the mouse - adjustable DPI is inexplicably made accessible in a manner that beggars belief. While other mice have a button dedicated for this function, in case of the MX series, it can only be accessed by assigning the "Change Pointer Speed" function to one of the buttons which can be a bit misleading. However, for intents and purposes, it seems to refer to DPI adjustment as the function toggles between two sensitivity values on click which can be adjusted on the fly. Moreover, there are 76 steps between the minimum and maximum values which fits in well with the 200 to 4000 DPI range of the mouse in increments of 50 DPI. I prefer to use the mouse at around 1000-1200 DPI for normal use and anywhere between 1600-3000 DPI for gaming and it works admirably for either use cases.

Conclusion:

What's in a mouse? A lot, if you care for it. Even if you don't, the Anywhere 2S is a great wireless option for anybody. If you don't harbour pro-gamer aspirations and have a job to do in front of the PC, then this mouse tackles work and leisure admirably in equal measure.

Musing #64: Escalation and issue resolution with Amazon, Flipkart and other services


The holiday season implies sales and savings on the major e-commerce websites but along with it comes the headache of dealing with customer service, or lack of it, when things go wrong. This dark side doesn't pop up when making occasional purchases through the year but raises its ugly head during the sale season on account of en masse purchases, which inevitably increases the probability of things going wrong.


Review #54: Credo Protective Case for Amazon Fire TV ★☆☆☆☆

If there is one thing I miss ebay.in for, it is for the access to multitude of cases pertaining to all sorts of devices. Since its closure, Amazon is the only logical recourse left, especially for Amazon device accessories. This particular case pops up at the top of Google's search results and hence became the natural choice as a cover for the Gen 3 Fire TV remote.

Musing #57: Steam Link on Fire TV


The release (or lack of it) of the Steam Link app caused a lot of brouhaha in the past month. While it it is meant for mobile devices, it undeniably adds a lot of value to the Fire TV and for that matter to all Android devices. It is a must-have that would have certainly made it to my list of  'The Essentials' were it available back then. It is not officially available on Amazon, so your best bet is to sideload it.

As I mentioned previously in my review of the AFTV3, the Ethernet adapter doesn't make a whole lot of sense as it is limited to 100 Mbps. However, it would be more than enough in this case as Steam Link requires a maximum of 30 Mbps for streaming. Unfortunately, I had to rely on the 5 GHz WiFi network (Steam Link doesn't support 2.4 GHz) with the TV being 25 metres away from the router, separated by a wall. This issue is compounded by the fact the 5 GHz receiver on the AFTV3 is exceptionally weak.

After playing with the settings, the only way I could get Steam Link working on the AFTV3 over such a long distance was by switching the 5 GHz channel bandwidth to 20 MHz. This significantly reduces the throughput but is a necessity for my current setup which I hope to change soon. Over the 20 MHz channel and at a distance of 25 metres, Steam Link works unimpeded in the 'Balanced' mode which uses 15 Mbps. I was even able to get the 'Beautiful' mode, requiring 30 Mbps, to work over the 20 MHz channel but it was inconsistent. On the other hand, it worked exceptionally well over the 40 MHz channel as can be seen below, but the AFTV3 was unable to sustain the signal over the distance, resulting in frequent disconnections. Nonetheless, this is an issue that can be easily resolved through some rearrangement.


Steam makes it quite evident that the software is in beta and that AFTV is not officially tested.


 However, as long as the network is up to it, the AFTV is more than capable of streaming.


Inability of the network to stream properly is indicated with the frame loss and network variance.


Setting up Steam Link is extremely easy as it essentially requires pairing the TV with the host PC using a PIN.


Additionally, the Steam Client on PC requested the installation of additional audio drivers once the setup was done, but I presume this might depend on the setup. I had sold my Xiaomi Bluetooth controller a few months back so I didn't have a controller to pair with Steam. However, I did have my Apple Wireless Keyboard and Logitech M557 paired to AFTV which ought to have done the job. 


While the keyboard worked fine with the Big Picture mode, v1.1.3 of Steam Link that I installed initially didn't support the mouse which was subsequently rectified in v1.1.4, indicating that Valve is actively paying attention to user feedback. At present, the lag isn't too bad, but the mouse controls are too sensitive which I presume is due to the fact that the tuning has been done as per analog controllers. It might make sense to pick up the Xbox One S or Steam controller for universal compatibility.

With the initial impression being quite good, one can only hope for Steam Link to work seamlessly once it comes out of beta. Perhaps the Steam Sale will become a lot more attractive for AFTV owners.

Review #51: Amazon Fire TV (Gen 3 - 4K HDR) ★★★★☆


Normally, whenever I get a new device, the instinct is to analyse it in depth. Unfortunately, certain constraints prevent me from doing so with the Fire TV 4K, primary of them being that I have no 4K display devices at present. However, a lot of thought had gone in to purchasing this device for a 1080p non-HDR TV, even though it is not officially available in India. So, I would like to share these thoughts along with the experience of setting it up so as to get the most out of it. Thus, this article will straddle the line between a tutorial and a review, but I have decided to classify it as the latter since this article, while being instructional, is still appraising the product.

Musing #50: Apple Music, Spotify and Amazon Music


Amazon launched its Music service in India earlier this week, so I thought I'd do a quick comparison of it with the other streaming services I have been using, Apple Music and Spotify. Before any one brings it up, I have trialled all the other music streaming services available locally in India (Gaana, Wynk, Saavn, Hungama) at one point or another and found them to disappointing in terms of quality and catalogue. Even Google Music didn't offer much to dislodge Apple when it launched in India, though it hit the mark with its pricing.

I didn't term this article as a review, since it isn't one. Since majority of my listening is done on the iPhone, now with my RHA MA650, Apple Music happens to be my preferred option. It offers the best integration with iOS (e.g. Siri) and has the best quality when streaming over Bluetooth. Spotify complements Apple Music really well with its cross-platform compatibility, track discovery and catalogue. On the other hand, I wouldn't really pay for Amazon Music if it existed as a separate subscription service but as yet another Prime membership perk, it is totally worth it.

I have briefly covered the features of each service in the table below along with the availability of various tracks at the time of writing this article. It should give a good idea of what each platform has to offer.


Musing #44: Shipping from US to India (eBay GEB, Amazon, HopShopGo)


Despite rampant globalisation, there are always a few things that are seemingly out of reach. On the flip side, you can almost get anything you want if you are prepared to the pay the price for it. Custom duties make importing a financially challenging decision, perhaps rightly so, and hence there must be a need rather than a want for those items. However, as human nature goes, it is always the latter and that is mostly the case with me as well.

I am of course not new to importing items that I deem to be worth their price. However, importing anything was not under consideration until eBay launched its Global Easy Buy service in India several years ago. Since Flipkart or Amazon were not in vogue or even existence back then, this service was quite useful in getting hands on some products that are easily available today. However, the major international reseller on eBay, i2cworld_inc is extremely unreliable as their order acceptance rate is around 1 out of 5. Most of the times, the excuse is that the item is unavailable with major retailers when in fact it is listed on every major retailer's site. While I was able to use coupons with this service a couple of years ago, they no longer work with GEB products, even the ones issued by banks. There is no major appeal in using this service, though it is still useful for some items that are only listed on eBay.

The other major and extremely reliable option is to use Amazon. However, there are in fact two import services that are independent of each other. The major one is the International Shipping option offered directly by Amazon.com. The inventory of items is limited but is far greater than what is offered by the other service - the Global Store on Amazon.in. Also, the USD payment is usually cheaper on account of lower conversion rates offered by the credit card provider in comparison to what Amazon charges. The INR rates on the Amazon.in Global Store are on par with the Amazon converted ones and hence a bit more expensive. However, on the flip side, one can avail of the cashback offers that can make the INR purchases cheaper than the USD ones on Amazon.com.

Lastly, there are the forwarding services that allows one to purchase anything under the sun, at least as long as it is not perishable. I had registered on multiple sites but never used any of them since I never quite liked the uncertainty of not knowing how much I will end up paying. However, I finally bit the bullet a couple of weeks back and decided to have a go, if for nothing else than to take in the experience.

HopShopGo had a new user offer which included free Express shipping upgrade along with $10 and 20% off on shipping. I decided to go with two relatively lower priced products to check out whether consolidating packages results in any savings in comparison to other services. The finance didn't quite work out the way I had hoped as I barely ended up saving anything in comparison to purchasing from international resellers on Amazon or eBay. However, the HopShopGo service itself delivered as expected. I would sum up the experience using the following salient points:

1. The unique "c/o" identifier may not be included by the merchant shipping the product, in which case it is opened by HSG and you have to provide the tracking details to confirm the same.

2. If the product arrives without an attached invoice, then the onus falls on you to declare the value of the goods.

3. I had ordered 2 items weighing less than 150g each but HSG rounded each one to  0.5 kg resulting in a 1 kg shipping weight. No repack is allowed for such lightweight items.

4. On the other hand, DHL declared a total shipping weight of 0.45 kg, which means the added weight was to HSG's benefit.

5. When calculating the CIF (cost, insurance, fright) value, HSG used the shipping cost value exclusive of their discounts. Due to this, the CIF value ended up being more than twice the value of the goods.

6. The Indian customs added 10% customs duty on the CIF and then another 28% IGST on the cumulative value of CIF and Customs. ED and SHE cess, though not amounting to much, were added as well.

7. The biggest kicker is DHL's handling fee of ₹500 along with another 18% GST, even though they cleared my package together with 10 others.

Looking back at all the experiences, I would certainly say that Amazon's Global Shipping is the best option available, if you are indeed able to find what you need. Forwarding services hardly save much, though some benefit can be realised by combining packages and picking out the odd items that Amazon wouldn't ship. Anyway you cut it, there is no small price to pay for protectionism.